Orders are shipped within 2–3 business days. Delivery generally takes 5–20 business days depending on destination, customs processing, carrier performance, seasonal demand and other logistical factors.

After your order is placed, our fulfillment team carefully prepares and inspects each package before shipment. Once dispatched, you'll receive a shipping confirmation email with tracking information. Tracking updates may require 2–5 business days before appearing.

International shipments may be subject to customs inspections or clearance procedures that are outside the control of Westbridge Group LLC and may extend delivery times.

Every shipment includes a tracking number sent by email. You can monitor your shipment anytime using your store's tracking page.

If your shipment is delayed, please contact our customer support before opening a payment dispute. Our team will work directly with the carrier to locate your package and resolve any delivery issue as quickly as possible.

If a carrier marks a package as delivered but you cannot locate it, please first check with neighbors, your building management or local post office. Our support team will gladly assist you throughout the investigation.

Please verify your shipping address before completing checkout. If you notice an error, contact us immediately. While we'll make every effort to update your information before shipment, changes cannot be guaranteed once fulfillment has begun.